Privacy policy

Privacy Policy

At MARVEXY, we are committed to protecting your personal information and ensuring a secure and trustworthy shopping experience. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address.
  • Order Information: Payment details (processed securely by third-party payment providers), order history, transaction records.
  • Technical Information: IP address, browser type, device identifiers, cookies, and browsing behavior on our website.

2. How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders
  • Provide order updates and customer support
  • Improve website performance and user experience
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal and regulatory requirements

3. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies in your browser settings, but some features may not function properly without them.

4. Sharing Your Information

We do not sell or trade your personal information. However, we may share information with trusted third parties for essential business operations, including:

  • Payment processors (such as PayPal or credit card providers)
  • Shipping and logistics partners
  • Fraud prevention and verification services
  • Website hosting and analytics platforms

These partners are required to protect your data and use it only for the services they provide.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. While no system is completely secure, we take all reasonable steps to safeguard your information.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your data
  • Withdraw consent for certain data processing activities
  • Request details of how your data is used

To exercise these rights, please contact us using the information below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with applicable laws.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes indicates acceptance of the updated policy.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

MARVEXY Customer Care
Email: shugaotrading@outlook.com
Phone: +86 18658154275
Address: Room 103, Building 2, Longzhu Mingyuan, No. 178 Dongxing Road, Panyu District, Guangzhou, China, 510000

Thank you for trusting MARVEXY. Your privacy and confidence are important to us.